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5 charts that explain the growth in experiential retail

Brands find innovative ways to merge entertainment and technology with traditional shopping to survive. ‘Experiential Retail’ or ‘Retailtainment’ is one of the biggest growth areas in retail at the moment. Just like Google’s pop up store in Manhattan, brands are constantly seeking innovative ways to…

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Westfield’s OneMarket platform shapes up against Amazon

Westfield acts to level the playing field in this increasingly Amazon dominated marketplace. The world of retail has been shaken by the emergence of Amazon as the world’s leading platform like no other development in my 25 years of branding. If retailers aren’t kept awake…

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Online and offline become one but brands still slow to adapt

The end of the digital offline divide is in sight or it should be. FSFK’s Future of Retail 2018 outlines how companies can transform their stores into experience centres that extend their supply chain and digital commerce platforms, creating mutual value with a focus on…

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5 Reasons: Why your brand is not able to target Millennials?

Today’s guest post is a ripping article by George Mackenzie from Sydney-based digital agency Octos. Millennials are possibly the hardest of all market segments for brands to engage with. The group is diverse in age, interest and the way they self identify, making them something…

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Infographic: The Rise of Social Media Customer Care

Why social media customer care is an integral part of every business’s success. Our friends at Website Builder have put together this nifty infographic that highlights the benefits and the importance of social media customer care. For just about any consumer brand, customer service is…

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Death of the Shopping Mall – The changing landscape of retail

The world of retail has changed. Online shopping, online product and brand comparison, and the new shopping habits of consumers have significantly changed the retail landscape. Retailers, shopping strips and shopping centres have had to get agile in evolving the way they connect with and…

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Tips for Bloggers – Micro Brand Influencers

If there’s one brand trend we’ve seen explode over the last five years it’s the role of micro-influencers. Typically bloggers (but also instagrammers, facebookers and Twitterers), micro influencers stand at the center of a community, attracted and bound by a shared interest. These influencers produce…

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Why brands need to be good

Many people have very negative feelings towards brands. They’re associated with conformity, mediocrity and the suppression of individuality. They are seen as money making machines who would say anything to get customer to purchase from them to increase profits. But is that is because we…

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Adidas’ Parley collection – A brilliant Shared Value brand strategy

Creating a Powerful ‘Shared Value’ Brand Strategy At Truly Deeply we have a strong belief around business and brands being as good for the world and society as they are for their shareholders. Yes, this is about making the world a better place, but more-so…

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Fashion designer creating profit from scraps

When a high end fashion designer decided what he was doing was no longer meaningful he decided to create garments from factory scraps to create affordable, comfortable and on trend fashion.  He wanted to tackle the wasteful fashion industry and create a zero waste product…

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Design for Social Good

  After a conversation with my nurse friend over the weekend, I was suddenly reflecting on the significance of my role as a designer. We talked about the differences between our daily routines in the workplace and I concluded that running out of coffee beans…

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Email still best for brand offers but it must be relevant and informative

Key insights from Adobe’s third annual consumer email survey, essential reading for brand marketers. The survey shows that email significantly trumps direct mail, mobile apps and social media as the best way to deliver offers to consumers. However, there is still a great degree of…

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