We're an agency with deep expertise in helping brands find their compelling point of difference. For more than 25 years we’ve paired strategic tools with beautiful design solutions to help business stand-out, transform and grow.

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The Virgin brand steps sideways into hotels

A brand with extraordinary category extension discipline. Arguably no brand has stretched into new categories like Richard Branson’s Virgin has. Capturing the personality of Branson’s own brand, Virgin has come to represent a brand that challenges the paradigm of the categories it enters, usually looking…

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Lego moves to become a sustainable brand

Toy brand introduces first sustainable pieces It’s the only plastic toy that gets a thumbs up from most sustainably minded parents I know. It’s great to see it making a move to becoming a sustainable brand. Lego has introduced it’s first sustainable pieces as the…

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The retail brand who never used plastic bags

Finally, there’s movement on plastic bags We’ve been entertained by the carry on over plastic bags by the giant retail brands Coles and Woolworths over the last few months. While the brands themselves may see this as them taking a leadership roll in an overdue change…

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Is office fit-out the most powerful corporate branding statement?

Recently I spent the day at PWC’s Melbourne Office for a business planning retreat. It was the first time I’m been to visit their new digs and was immediately struck by the first impression provided by their foyer and reception. For a consulting firm with…

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Federer and Uniqlo, an unlikely new brand partnership?

Things were remarkably different at Wimbledon last week when Roger Federer stepped onto centre court for his first appearance of the tournament, surprising us all by wearing new sponsor Uniqlo. Swapping his signature RF brandmark and ‘swoosh’ for the Uniqlo red squares in a lucrative…

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8 Predictions for the Future of Retail in 2030

A glance into the future of retail. Global Retail real estate business CBRE has produced a forward-looking market research, perspectives and industry insights piece called The Future of Retail 2030, an interesting piece of futurist thinking with some well considered suppositions. The retail industry is…

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The Accessible FormBox: Building a Community Through Product.

“We’re building a personal factory that makes creating products as simple as baking a cake.” – Mayku. A team of clever minds at Mayku, Somerset House, London have been busy creating a powerful product that has been designed to make vacuum forming more accessible. The…

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The first steps to creating a new brand. Part One.

We’re constantly working with start-ups and entrepreneurs looking to get their brand up and running on limited funding. Wondering what they can do to guarantee value from the process and for ways to use the budget as efficiently as possible. So over my next two…

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A lesson in Branding from online retailer Brandless – #ironic.

Another Retail Disruptor Gets Physical. US online retailer; ‘Brandless’ made waves this week when it opened it’s first physical pop-up in West Hollywood, LA. The proposition of this retailer is an unbranded (plain label) $3-everything approach, taking the private label mindset and disrupting it. Brandless…

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Is Remarkable Customer Service the Greatest Act of Branding?

The Brand Value of Customer Service. Just ask Apple, the best retailer in the world in terms of $ sales per square meter (and is there any other metric worth measuring?), customer service is still where the rubber hits the road. New Apple retail customer…

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Skol and the art of brand reputation recovery.

When Brands get it Wrong. It never ceases to amaze me the way in which brand-consumer relationships continue to play-out in the same way as regular human relationships. This is no-where more apparent than when brands get it wrong. And there’s no doubt brands do…

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Brand leadership for Australia

Brand leaders Every great brand we’ve created or worked with over the years has had one thing in common: great brand leadership. That is the individual or individuals who have the vision for what they want that organisation to be and use brand to tell…

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