Walk­ing the streets of Paris recently I was struck by the appear­ance of the lat­est point of sale cam­paign for Coke. It wasn’t the visual lan­guage of the cam­paign that struck me, nor a stun­ning cre­ative exe­cu­tion, there were no bronzed & cut young French guys or girls. In fact what struck me wasn’t any­thing that I saw, more what I didn’t see. There was no pho­to­graphic image, no brand colours, no copy line, strictly speak­ing there was not even a prod­uct shot — an unusual approach for retail point of sale to say the least.

Coke Paris point of sale

The win­dow decals fea­ture a burst of light with the shape of the iconic coke bot­tle reversed out of the cen­ter. Above the graphic sits a white ver­sion of the equally iconic Coke brand mark. The unique shape of the bot­tle has become so syn­ony­mous with Coke that they can run a retail cam­paign based around that brand prop­erty as the hero, and the brand mark is so rec­og­niz­able it can be pre­sented in vir­tu­ally any form. Coke as a brand has built three highly rec­og­niz­able and highly effec­tive brand prop­er­ties: the Coke brand mark; the Coca Cola red; and the iconic Coke bot­tle shape. These prop­er­ties pro­vide instant cus­tomer recog­ni­tion when used indi­vid­u­ally or in combination.

Whilst Coke has spent hun­dreds of mil­lions of dol­lars over decades to build these brand prop­er­ties, their suc­cess is not purely a result of time and money. Con­sider a com­par­i­son with the Pepsi brand which has spent sim­i­lar buck­ets of cash over the last thirty years build­ing cus­tomer aware­ness. What brand prop­er­ties does Pepsi have as a result of their invest­ment? Yes they have a brand mark, but not one as unique or iden­ti­fi­able as the Coke brand mark. Over time Pepsi has failed to build own­er­ship of a brand colour in the way Coke owns Red, Fanta owns Orange, and Sprite owns green. Finally, there is noth­ing iconic about the Pepsi can or for that mat­ter any other prop­erty that has been devel­oped and mar­keted for the pur­poses of the Pepsi brand.

The fail­ure on the part of Pepsi to build remark­able brand prop­er­ties has not been for lack of effort or dol­lars, but as a result of a lack of under­stand­ing of one of the basic prin­ci­pals of brand­ing; build­ing brand properties.

The Coke/Pepsi com­par­i­son serves to remind us all that no-matter the size of our busi­ness, our brands and our mar­ket­ing bud­get, by devel­op­ing unique and mem­o­rable brand prop­er­ties we are able to fully lever­age the value of our brand build­ing efforts.

If you’d like some help iden­ti­fy­ing your brand’s unique prop­er­ties or devel­op­ing strate­gies to cre­ate and lever­age prop­er­ties for your brand, give us a call.

David Ansett, Bran­da­men­tal­ist.
If you’d like daily updates of our brand think­ing, you can fol­low me on Twit­ter here.

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12 Responses to “Brand it like Coke — Developing Unique Brand Properties”

  1. Jane says:

    One of my favorite cola war ads.

  2. Sarah says:

    Coke vs Pepsi is one of the all time great brand­ing bat­tles. I think you are being a bit harsh on Pepsi. Let’s not fool our­selves into think­ing that Coke has never done any­thing wrong — we all still remem­ber New Coke.

  3. david says:

    Jane, That’s a rip­per ad — I think part of what’s been so enjoy­able about the Coke V Pepsi war for the con­sumers has been the spirit of com­pe­ti­tion. If anyone’s not seen this ad, click the ink on Jane’s com­ment — it’s well worth the 30 seconds.

  4. david says:

    Sarah, Don’t get me wrong, the Pepsi V Coke bat­tle of the brands con­tin­ues to be a clas­sic — and as you point out Coke has made some blues along the way too. My point is that with all of the invest­ment made by both brands dur­ing the bat­tle, Pepsi has failed to build any­thing like the type of visual prop­er­ties that Coke has. Brands that build prop­er­ties they can own in the mar­ket­place (like Coke’s colour red, brand mark and bot­tle shape) are able to get so much more lever­age from their mar­ket­ing spend as a result. That is the les­son all brands should take from the Coke V Pepsi battle.

  5. tim says:

    How good is that Pepsi ad posted by Jane. Clas­sic! Pepsi, Coke all tastes the same with Bourbon.

  6. tim says:

    Here is a great arti­cle through the web­site Under Consideration:Brand New, that also talks about Pepsi vs Coca-Cola. http://www.underconsideration.com/brandnew/archives/coca-cola_vs_pepsi_revised_edition.php

  7. david says:

    Good arti­cle Tim, well worth the read. It also shows graph­i­cally the dif­fer­ent approaches in terms of devel­op­ing the brand marks of Pepsi & Coke as a prop­erty. When­ever Coke moved too far off-line they cor­rected them­selves back to the authen­tic­ity of their orig­i­nal mark, where-as Pepsi appear to be happy to just fol­low the trends of the time and have ended up with not much of a brand mark prop­erty to own.

  8. Sarah says:

    Are you talk­ing about this com­par­i­son from just an Aus­tralian view­point? It is impor­tant to look from a global per­spec­tive. At times I am guilty of tak­ing a nar­row view too.

  9. david says:

    Sarah, You make a good point about often hav­ing a view coloured by Australia’s iso­la­tion, but I don’t think that’s the case on this occa­sion. This arti­cle was writ­ten from Paris where I was struck by how much greater the visual pres­ence of Coke was (entirely due to this wide­spread POS cam­paign) rel­a­tive to Pepsi or any other brand of drink.

  10. Anne says:

    I love how fun and sim­ple this is, great!

  11. Andy says:

    Inter­est­ing post, thanks. I agree with the brand prop­er­ties argu­ment. Coke’s main brand asset’s are the result of con­sid­er­able invest­ment in ele­ments closely linked to the actual prod­uct. Pack­ag­ing, design, form etc. All things that you can touch, hold, feel, see and that evolve each time they’re changed. Pepsi have strug­gled to ‘own’ their prod­uct and have focused on adver­tis­ing, spon­sor­ship and asso­ci­a­tion, much less tan­gi­ble and with a much shorter lifecycle.

  12. david says:

    Good con­cise sum­mary Andy. It still amazes me that ‘brand’ is such an incon­sis­tently under­stood and applied prac­tice, even at the Coke/Pepsi level of the game.

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