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The Big Brand Idea
Brand com­mu­ni­ca­tions is a com­plex world. The role of the brand strate­gist and brand designer is to take the mul­ti­tude of nuances of brand propo­si­tion, brand strat­egy, brand per­son­al­ity, mar­ket posi­tion­ing and key brand mes­sages and trans­late them into a sim­ple piece of brand com­mu­ni­ca­tion. And the key to doing this is a bril­liant brand idea — sim­ple. A beau­ti­ful recent exam­ple of a brand har­ness­ing the power of a cre­ative idea is the Cannes Lions Grand Prix-winning “Cam­paign for Real Beauty” for Dove, which has dis­tin­guished Unilever in the dig­i­tal space.

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Dove’s Cam­paign for Real Beauty seam­lessly weaves Dove’s brand propo­si­tion and brand per­son­al­ity into a cre­ative brand plat­form with all the ingre­di­ents to build an inte­grated cam­paign link­ing prod­ucts like Inten­sive Firm­ing Cream and Exfo­li­at­ing Body Wash while encour­ag­ing women to define their own beauty and reject big media’s unre­al­is­tic and unhealthy def­i­n­i­tion of attrac­tive­ness. A brand’s cre­ative plat­form is based on the essence of an idea that peo­ple — in this case the women of the world — feel pas­sion­ate about.

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“It goes back to the essence of what Dove is about… it’s about redefin­ing beauty stereo­types. And what we’ve learned on a global basis is women feel pas­sion­ate about that sub­ject. When women feel strongly about some­thing and you give them a plat­form to speak-out or to cre­ate some­thing or to engage with one another, they’ll jump on it. The whole Dove idea really res­onates emo­tion­ally with women.”
Laura Klauberg, Senior Vice Pres­i­dent of Global Media at Unilever

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Cre­at­ing an Effec­tive Brand Plat­form
It may sound sim­ple, but arriv­ing at the essence of the idea is the result of much dis­cus­sion, con­sul­ta­tion, con­sid­er­a­tion, and strate­gic think­ing. Typ­i­cally we work with clients over a period of one to two days, lead­ing them through our strate­gic brand def­i­n­i­tion process in a col­lab­o­ra­tive man­ner to draw-out all of the key influ­encers of the brand direc­tion and ensure the brand strat­egy is best serv­ing the goals of the busi­ness. At the con­clu­sion of the work­shop process we find the seed of this sim­ple idea has been sown, and awaits the cre­ative process to ger­mi­nate it into a cre­ative cam­paign plat­form. There’s a real skill to fun­nel­ing the com­plex­ity into a sim­ple, engag­ing idea.

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A Word of Warn­ing.
Multi-platform, inte­grated cam­paigns pro­vide a range of chan­nels with which to con­nect inti­mately with dif­fer­ent mar­kets at dif­fer­ent points in their lives, but each of these chan­nels needs to be care­fully man­aged. The Dove cam­paign is an exam­ple of a well exe­cuted, inte­grated brand com­mu­ni­ca­tions exer­cise,  but even the experts can take their eye off the ball. Vis­it­ing the Dove Self Esteem Fund Face­book page, I was dis­ap­pointed to find an ele­ment of the cam­paign that had unrav­eled. The mes­sage wall on the cam­paign Face­book page is filled with adver­tise­ments and sales pitches for a num­ber of the lat­est diet fads. In fact the entire con­tent for this crit­i­cal aspect of the Dove Self Esteem com­mu­nity has been hijacked, and I fear the peo­ple who most mat­ter to the Dove brand have long since been fright­ened away from the very place built for them. A reminder that every aspect of your inte­grated cam­paign needs to be well man­aged, but none more than the social acti­va­tions which are a live and on-going expres­sion of the brand.

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So, if you’re look­ing for the right peo­ple to help turn your com­plex brand ecosys­tem into an engag­ing, sim­ple brand idea, or if you need some help inte­grat­ing your mar­ket­ing through the world of social, give us a call, we’d love to show you the way.

Dave Ansett, Bran­da­men­tal­ist
For monthly updates of our think­ing, click here to receive our free Brand Newslet­ter
Brand Designer and admirer of beauty whichever way it comes.

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6 Responses to “Dove’s Big Brand Gesture”

  1. Derek says:

    Align­ing brand val­ues with a true cause is a nat­ural win-win for any brand. Though, as always, it has to ring true oth­er­wise it’s a futile ges­ture. I believe Dove’s posi­tion on female beauty and sup­port their stance. While I don’t use their prod­ucts I do feel warmly towards the brand.

    Shame about the Face­book page. They need to get onto that.

  2. david says:

    Thanks Derek, your posi­tion reflects a broader sup­port for brands who stand for a set of val­ues, espe­cially if there’s a cause attached. Get­ting all of your brand ges­tures and brand com­mu­ni­ca­tions aligned is often the tough bit.

  3. Stephen says:

    Very inter­est­ing sum­mary of the work done for Dove by Ogilvy. Did you adapt some of this for the Aus­tri­alian market?

  4. david says:

    Hi Stephen, Dove in Aus­tralia has built their brand around the same spirit, with a slightly dif­fer­ent ‘real beauty’ cam­paign plat­form focussing on real women of all shapes and sizes who share a nat­ural vital­ity and glow. A slightly softer ver­sion of the Dove brand phi­los­o­phy in these exam­ples which for me didn’t have quite the same impact in the market.

  5. ana cruz says:

    what mar­ket is this cam­paign tar­geted at?

  6. david says:

    Hi Ana, the Dove cam­paign is aimed at a broad 25+ female mar­ket with vari­a­tions through West­ern coun­tries. At the heart of the cam­paign is a direct play for women who share the val­ues that Dove is com­mu­ni­cat­ing — real and nat­ural beauty.

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