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Bril­liant Brand Design 2.0
Tesco Home­plus super­mar­ket in South Korea bought the future of gro­cery shop­ping to life when they opened a vir­tual gro­cery store in a sub­way sta­tion, encour­ag­ing cus­tomer to shop using their smartphones.

A large, wall-length bill­board was installed in the sta­tion, designed to look just like super­mar­ket shelves dis­play­ing images and prices of a range of pop­u­lar prod­ucts each with a QR code. Cus­tomers scan the code of any prod­uct with their phone, adding it to a vir­tual shop­ping cart. After com­plet­ing the trans­ac­tion, their shop­ping is deliv­ered to their homes within the day. In the con­ve­nience hun­gry lives of city work­ers, the vir­tual super­mar­ket both offers shop­pers the gift of time, pro­vides Tesco with retail space in a con­ve­nient gap in cus­tomers busy lives and dou­bles as inter­ac­tive adver­tis­ing. I’d love to see data on the sales rates and con­ver­sion rates of new cus­tomers as this con­cept looks like a game breaker to me. As brand com­mu­ni­ca­tion cam­paigns look to inte­grate seam­lessly into the lives of their audi­ences and give them real value, this type of con­cept is a must for retail­ers of all manner.

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Dave Ansett, Bran­da­men­tal­ist
Brand Designer of Vir­tual Virtue

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3 Responses to “Tesco Virtual Supermarket — Branding Innovation”

  1. Cameron says:

    Tesco (Home Plus) have come up with a truly remark­able idea and brand expe­ri­ence here to increase sales and leap from no. 2 in the mar­ket to no. 1! Would love to try this myself one day!

  2. Josh says:

    This is a bril­liant idea.
    Bring­ing the super­mar­ket to peo­ples paths.

    it will work best with com­mon “non chang­ing prod­ucts” or per­haps hav­ing aisles that rep­re­sent prod­ucts that dont change often and prod­ucts the change often. so there isnt much poster replacement.

    I think this will become the trend with many poster ads ie., con­certs, fes­ti­vals, new prod­ucts. scan/buy/get

    Now every­one can relax more or work more if they like to become the num­ber 1 in that field too :-)

  3. david says:

    Thanks Josh. There’s much talk about the suc­cess of QR codes. For me it’s more about brands lever­ag­ing the tech­nol­ogy like Tescos do here, rather than think­ing the QR codes will do the work by themselves.

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