First published in National Times
A Guest post by Melbourne-based writer James Schloeffel
Picture this. You are the marketing executive for a large multinational stationery company; you come back from your lunch break and discover you’ve got 100 missed calls, 1000 unanswered emails and a corporate disaster rapidly unfolding at your desk. What do you do?
This may have been the scenario facing one or several unlucky employees at Paperchase — one of Britain’s largest stationery retailers — last Thursday.
Within the space of a couple of hours — little more than the length of an extended lunch break — the company had become the subject of a global Twitter onslaught that may well damage it beyond repair. The attack was in response to the allegation that Paperchase had plagiarised an independent British artist’s drawings for use on a range of its products.
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