What Makes a Compelling Brand Story?
In a recent spot created for MercedesBenzTV the German luxury car brand designed a wonderful piece of brand story-telling. As neatly defined by Chip & Dan Heath in their book Made to Stick, the most appealing (‘stickiest’) stories are those that are: • Simple; • Unexpected; • Concrete; • Credible; and • Emotional. When you apply these five principles to stories that align with your key messages, you deepen the emotional bond between your customers and your company.
