In a world of diminishing brand loyalty, failure to create deep and engaging relationships will be devastating.

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New Retail Theater – 7 of the World's Best Store Designs

Welcome to the New Retail Era The world of retail is changing more rapidly than ever. On-line stores compete with off-line stores, fashion boutiques feature new ranges every month, and it seems almost everything can be made in China for next to nothing, creating undifferentiated…

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