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Triple M stretches their brand again to represent country music

Once known as the rock station, Triple M is stretching so far it risks diluting its brand to nothing. First it was the rebrand of heritage gold format stations, now Triple M wants to be the brand for country music. As of February, Triple M…

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Nestle fights to save Poland Springs brand

Poland Springs brand authenticity and reason for being under attack Nestle is facing a lawsuit in the USA that claims they have misled their consumers into paying a premium for normal ground water. For a brand that’s positioning and differentiation is all about the purity…

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Google, PayPal and Bunnings healthiest brands in Australia

International research company YouGov releases the 2017 BrandIndex showcasing the best brands. The YouGov BrandIndex rates the overall health of the brand and takes into account consumers’ perceptions of a brand’s quality, value, impression, satisfaction, reputation and whether they would recommend the brand to others.…

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PwC Brand Not Shining So Brightly After Oscars Blunder

For those yet to see the footage, confusion hit the stage at this year’s Academy Awards when Warren Beatty and Faye Dunaway announced the incorrect winner of the Best Picture award as ‘La La Land’, not ‘Moonlight’ after they were given the wrong envelope on…

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Coca Cola ‘one brand’ architecture comes to Australia

Multinational soft drink giant introduces its new brand architecture strategy to Australia. After decades of establishing more niche brands, Coca Cola has shifted back to what they call the ‘one brand’ design. Essentially, they are now refocusing on creating a stronger master brand, with more…

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Fitbit after sales builds positive brand differentiation and loyalty

How after sales contributes to brand reputation After sales is often non-existent, designed to minimise costs, or simply not a priority for many brands – but it should be. With more and more consumers reading reviews online before purchasing, after sales service is becoming an…

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Mercedes Man – star brand extension or stinker?

Mercedes has followed a number of fashion brands and celebrities who have tried to leverage their status to create a brand fragrance. Their new range of fragrances are now available at Chemist Warehouse but is this good for the Mercedes brand? For many premium fashion…

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Tactics for protecting brand reputation – A very real challenge for business

Managing brand reputation is becoming increasingly challenging A plumber in the US state of Texas is suing a car dealer for US$1m after a truck he traded-in appeared in a propaganda video from Syrian rebels in an attack on the city of Aleppo. When he…

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Will Coke’s plan to sue UK Govt over ‘soft drink tax’ impact brand reputation?

A questionable brand strategy In response to the UK Governments announcement it plans to increase tax on high sugar content soft drinks, Coke has announced plans to sue. As the soft drink market continues to decline globally Coke has been doing a good job of…

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Toyota's brand image being tarnished by association with extremists

Unwanted Customer Loyalty Leads to Negative Brand Associations for Global Car Manufacturer Whether they like it or not, Toyota has been adopted as the car brand of choice for some of the most reviled extremists in the world. It seems every second image of ISIL…

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Brands need to focus more on action than talk

It’s amazing how many businesses expect their customers to do what they wouldn’t. Just by telling someone you are the best or a nice shop doesn’t make them believe it. Unless you have a credible award to back up your claim (if your selling coffee…

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Discounting pricing strategy – detrimental to retail brands

When a brand continually discounts its goods or services do you ever want to pay full price for those same goods when they aren’t on sale? Every time I visit Katmandu they are having a sale and its usually a substantial one with discounts of…

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