New study shows smashed avocados are not to blame for millennials struggling with housing affordability Our friends at the Millennial Report have once again highlighted the importance of not over-generalising this generation. The study highlights how millennials (or Gen Ys) are just as careful with…
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Brands that see criticism as all bad are missing the message. For brand owners and managers it can be tough to receive critical feedback. However, behind the criticism is often an opportunity to transform a critic into a powerful advocate. As tempting as it is…
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Today’s post is an article written by Brandhook, good friends of ours and the sharpest brand research and insights agency around. This latest opinion piece by BrandHook CEO Pip Stocks was originally published in CEO Magazine. We intuitively know that customer experience is what keeps clients…
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Key insights from Adobe’s third annual consumer email survey, essential reading for brand marketers. The survey shows that email significantly trumps direct mail, mobile apps and social media as the best way to deliver offers to consumers. However, there is still a great degree of…
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