Blog

By Category


Busting the Millennial Smashed Avocado Myth

New study shows smashed avocados are not to blame for millennials struggling with housing affordability Our friends at the Millennial Report have once again highlighted the importance of not over-generalising this generation. The study highlights how millennials (or Gen Ys) are just as careful with…

Read more »

Why engaging your harshest critics makes good brand sense.

Brands that see criticism as all bad are missing the messenger. For brand owners and managers it can be tough to receive critical feedback. However, behind the criticism is often an opportunity to transform a critic into a powerful advocate. As tempting as it is…

Read more »

What’s The Secret To Building a Powerful Brand? Engaging The Board.

Today’s post is an article written by Brandhook, good friends of ours and the sharpest brand research and insights agency around. This latest opinion piece by BrandHook CEO Pip Stocks was originally published in CEO Magazine. We intuitively know that customer experience is what keeps clients…

Read more »

Email still best for brand offers but it must be relevant and informative

Key insights from Adobe’s third annual consumer email survey, essential reading for brand marketers. The survey shows that email significantly trumps direct mail, mobile apps and social media as the best way to deliver offers to consumers. However, there is still a great degree of…

Read more »

Is customer engagement the new customer loyalty?

Today’s post is an article written by Brandhook, good friends of ours and the sharpest brand research and insights agency around. Last month I attended the Customer Loyalty and Engagement Conference in Sydney and although the speakers represented a wide range of industries, what emerged…

Read more »

'The Future of Connected Life' – An invaluable report for brand owners from the people at PSFK

Brand Trends Are Not Created Equal One of the biggest drivers of change in the way we live our lives (digital connectivity) explored by one of the best groups of thinkers on the planet (PSFK). PSFKs ‘The Future of Connected Life’ report provides a guide…

Read more »