The Uber brand pivots like a tech start-up. In 2016 Uber launched uberMOTO in Hanoi and Ho Chi Minh City in Vietnam, allowing riders to catch a ride on motorcycles. Uber have always been clear that they are not a ride share business, not even…
Read more »
Why social media customer care is an integral part of every business’s success. Our friends at Website Builder have put together this nifty infographic that highlights the benefits and the importance of social media customer care. For just about any consumer brand, customer service is…
Read more »
The casting of Jodie Whittaker as the thirteenth doctor gives BBC sci-fi show a much needed brand jolt After 50 years, iconic British Sci-fi show finally gets female lead. The Time Lord from Gallifrey will regenerate later this year and history will be made. With…
Read more »
Yellow Tail uses Aussie humour and cliches to promote their wine brand to Americans. Aussie wine brand Yellow Tail is making headlines as an outsider buying up big on the US Super Bowl. It’s also the first wine brand to air a Super Bowl ad…
Read more »
Can an image change brand perception? McDonald’s recently introduced a Nutella Burger in its Italy restaurants. However, among the excitement of the new burger was a one image that was souring the publicity. A picture of the Nutella jar showing what is actually inside, has…
Read more »